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Open the my89bet Privacy Policy

We set out what we collect when you open an account, use Touch 'n Go, GrabPay, Boost dan FPX, or send a support request from Kuala Lumpur or…

Account dataCookie usePayment recordsLocal law

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Explore how we handle data

my89bet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We use this policy to explain how my89bet handles the data tied to your account, your device, and your payment trail. That includes details you enter, sign-in logs, cookies, support messages, and records linked to Touch 'n Go, GrabPay, Boost dan FPX. We use those records

1
to open your account, confirm transactions, protect access, and answer disputes. If we share any record with a service provider, we keep it limited to the purpose at hand and expect the same care in return. We keep data only for as long as we need
2
it for account handling, dispute checks, and legal duties, then delete or anonymise it where allowed. If you ask for a copy, correction, or deletion, we verify the request before changing anything, and any access question depends on local law and is available where local law
3
permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST PATHS

Switch to privacy support

If you want a copy of your record, a correction, or a deletion request, reach us through live chat, email, or the form inside your account.

Privacy email Send requests for access, correction, or deletion to our privacy inbox. We may ask you to confirm your account details before we change anything, so the right record is handled and the trail stays clear.

Live chat If your account is already open, chat with us and tell us which record you want checked. We log the request, link it to your account, and keep the thread for follow-up where needed.

Account form Use the form inside your account when you want to update consent choices or ask how a specific log was used. We will verify the request first, then reply through the same channel.

SECURITY CONTROLS

Browse security, cookies and retention

We handle privacy work in layers: collect only what the account needs, limit access to staff who must see it, and keep cookies tied to session and language settings.

What we collect

We collect the details you enter, device and browser data, and account logs tied to your activity. We ask only for what helps us run the account, keep access secure, and meet legal duties.

Why we use it

We use records to open and secure your account, process deposits and withdrawals, answer support requests, and check for abuse or duplicate access. We do not reuse the data for unrelated purposes.

Cookie controls

Cookies help remember your login state, language choice, and session security. You can clear them in your browser, but some pages may ask you to sign in again after that.

Payment trails

Touch 'n Go, GrabPay, Boost dan FPX references help us match transfers, confirm ownership, and resolve disputes. We keep only the reference details and timing needed for reconciliation.

Retention windows

We keep account and transaction records only for the period needed to run the service, answer disputes, and meet legal duties. When the period ends, we delete or anonymise records where allowed.

Your requests

You can ask for access, correction, or deletion of your personal data, and you can object to certain uses where local law permits. We verify the request before changing anything.

Open common privacy questions

These answers explain how we handle personal data, cookies, payment references, and request checks. If you need a copy of a record or want something corrected, use the contact paths above and include enough account detail for us to verify you. Any access question depends on local law and is available where local law permits.

We collect the details you type in, device and browser data, and logs tied to your account activity. When you send or receive payments, we keep only the references needed to match the record and settle disputes.

Payment references let us match Touch 'n Go, GrabPay, Boost dan FPX transfers to the right account, confirm who sent the request, and fix mismatches. We do not keep more payment detail than we need for that purpose.

Yes. Send the request through chat, email, or the form inside your account, and we will verify it before acting. Access depends on local law and is available where local law permits.

Cookies remember your session, language choice, and a few security settings. If you clear them, some pages will ask you to sign in again, and a few choices may need to be set again.

Only staff and service providers who need it for hosting, payment checks, security work, or support can see it. They act under access limits, and we ask them to keep the same level of care.

We keep account and transaction records only as long as needed to run your account, answer disputes, and meet legal duties. After that, we delete or anonymise the record where the law allows.

Use the privacy email, live chat, or the account form and include enough account detail for us to verify the request. We will reply through the same channel once the check is complete.

Open the my89bet Privacy Policy

Switch to privacy support

Browse security, cookies and retention

What we collect

Why we use it

Cookie controls

Payment trails

Retention windows

Your requests

Open common privacy questions

01 What data do you collect from my account?

02 Why do you keep payment references?

03 Can I ask for a copy or correction of my data?

04 How do cookies affect my use of the site?

05 Who can see my personal data?

06 How long do you keep personal data?

07 How do I reach you about privacy?

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